For hassle-free returns, notify us within 24hrs of delivery if you encountered damaged, defective, or incorrect items. Email info@flexibuy.co.nz to initiate the process. We will access the product and then swiftly replace or cover the shipping costs. Choose wisely as we can't refund for changes of mind. Your satisfaction matters!
For cancellations made before product delivery, refunds will be processed within 10-15 working days. No cancellation fee applies. However, a DH fee may be charged if applicable.
At Flexibuy, we’re dedicated to helping Kiwis get what they need or treat themselves from our wide range of products. Our payment solutions are designed to be flexible and tailored to our customers, making it easy and convenient to pay off purchases.
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